A marketplace that continues to change at a breakneck pace, combined with a complex mix of consumer products and services that is today's communications business. Whether you're a cable, satellite, wireless, converged service or equipment provider, you need a strategy to meet unique multi-dimensional challenges and to compete in today's global economy.
Segments We Serve:
Cable & Satellite
From systems integration planning, to data migration, business process integration, customer management and order processing, we can help you keep up with your customer's demands.
We specialize in helping the world's premier network equipment providers to streamline processes and integrate technologies to best serve their customers.
From management and technological integration, to mobile Internet, our global team of business and technology consultants is here to work with you.
From testing and billing, to one-on-one consulting, our team of wireless experts will create a custom solution to meet your unique needs.
Billing & Customer Care
What does your billing system say about you? Probably more than you think—and not necessarily in a good way. Our domain experts can maximize the value of your core billing processes.
With our Service Delivery Framework (SDF) model, upgrading a legacy service management system doesn't have to be a multi-year project.
Customer Experience & Portals
Our customer experience team is here to help improve your customer registration process, from single sign-on (SSO) systems, to secure log-in and mobile device access.
With our Customer-Interaction Business Process Outsourcing team, you can dramatically reduce your customer service costs and streamline business processes through IT and BPO synergy.
Our team of experts can help you evaluate your network strategy, then plan a course of action to make your management and provisioning more synchronized, accurate and efficient.
Rely on us to help you manage orders more efficiently, keep track of resources and offer next-generation services to your customers.
Order & Service Management
We'll help enhance your order and service management processes, so you can continue to provide superior customer service—and stay competitive.